Pfeffer, Jeffrey. <br/><br/>
The knowing-doing gap :  how smart companies turn knowledge into action / 
 How smart companies turn knowledge into action 
Jeffrey Pfeffer, Robert I. Sutton. 
 - Boston, Mass. :  Harvard Business School Press,  c2000. 
 - xv, 314 p. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 271-294) and index. 
<br/><br/><label>ISBN: </label>1578511240 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management.<br/>Organizational effectiveness.
<br/><br/><label>Dewey Class. No.: </label>658.4/038